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At AnxietyFreePaws we take immense pride in delivering high-quality products to our valued customers. Our commitment to excellence extends beyond the point of sale. If you ever encounter any issues with your purchase, rest assured that we’ve got you covered. Let’s dive into the details:
Our Pledge to You: Hassle-Free Returns
We understand that sometimes things don’t go as planned. Whether it’s a change of heart or an unexpected glitch, our hassle-free return process ensures that you can shop with confidence. Here’s how it works:
- Contact Us: Reach out to our friendly customer support team via the contact form below. We’re here to listen and assist you.
- Return Authorization: Once we receive your request, we’ll provide you with a return authorization number. This helps us track your return seamlessly.
- Pack & Ship: Safely pack the item, attach the return label (which we’ll send you), and ship it back to us.
- Refund or Exchange: Upon receiving the returned item, we’ll promptly process your refund or arrange for an exchange, depending on your preference.
Product Warranties
Our products are crafted with care and built to last. However, we understand that life happens. That’s why we offer comprehensive warranties on select items. Here’s what you need to know:
- Duration: Each product’s warranty duration varies, so check the product description for specifics.
- Coverage: Our warranties cover manufacturing defects and workmanship issues. If your product falls under this category, we’ll repair or replace it.
- Contact Us: If you believe your product is eligible for warranty service, reach out to us using the form below. We’ll guide you through the process.
Contact Us
Have questions? Need assistance? Our dedicated team is here to help. Fill out the form below, and we’ll get back to you within 24 hours. Your satisfaction is our priority!